Privacy Policy
Effective Date: 1-1-2026
At J&B Countertops, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information, including communications via SMS text.
1. Information We Collect
We may collect personal information from you when you:
- Create an account
- Make a purchase
- Subscribe to our newsletter
- Communicate with us via SMS text or other channels
The types of information we may collect include:
- Name
- Email address
- Phone number
- Payment information
- Any other information you provide to us
2. How We Use Your Information
We use your information for various purposes, including:
- To process transactions and manage your account
- To communicate with you about your orders, services, or inquiries
- To send you promotional messages and updates via SMS text, if you have opted in
- To improve our services and customer experience
- To comply with legal obligations
3. SMS Text Communications
By providing your phone number, you consent to receive SMS text messages from us. These messages may include:
- Order confirmations
- Shipping notifications
- Promotional offers
- Customer service communications
You can opt-out of receiving SMS messages at any time by replying “STOP” to any text message you receive from us.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service providers who assist us in operating our business
- Legal authorities if required by law
- In connection with a merger, acquisition, or sale of all or a portion of our assets
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of any inaccurate information
- Request deletion of your personal information
- Withdraw your consent for SMS communications at any time
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Thank you for trusting J & B Countertops with your personal information.